Order tracking

Track your order

Every parcel leaves the atelier insured and signed for. Enter the order number from your confirmation email to see where it stands right now.

Find your order

Use the order number from your confirmation email and the address it was placed with. Both are pre-filled here for the demonstration.

In transit

Order AUR-2026-00418 · 3 items · BlueDart AWB 7714 2290 55

Order confirmed

02 Oct 2026, 09:41 IST · Mumbai

Payment authorised; three discovery vials reserved.

Packed at the atelier

02 Oct 2026, 17:20 IST · Mumbai

Wrapped by hand and sealed; parcel weight recorded at 1.4 kg.

Dispatched

03 Oct 2026, 08:05 IST · Mumbai hub

Collected by BlueDart; insured express service.

Out for delivery

Expected 04 Oct 2026, by 18:00 IST · Mumbai

A signature will be requested at the door.

Delivered

Expected 05 Oct 2026 · Fort, Mumbai 400001

Client care

Talk to the maison

Advisors answer Monday to Saturday, 10:00–19:00 IST. Quote your order number and we will pick it up from there.

Before you write

Delivery windows, duties, returns and the refill programme — most queries are answered here in under a minute.